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What Makes An Effective CRM System?
[ad_1] CRM, or ‘customer relationship management’ features all facets of a company’s interaction with its customer, be it sales or service-related. So how does this strategy apply to businesses and what is the most effective ways to utilise it? What it should enable you to do, is reach out to new customers, therefore maximising your
Read MoreCRM Implementation: Use In-House Staff or an External Consultant?
[ad_1] Implementing a CRM into your environment can be a budget buster if not done correctly. It requires thorough upfront analysis of your needs and clear metrics for measuring the expected business functionalities and benefits. So who is the better choice for your CRM implementation: in-house resources or external consultants? A May 2011 survey of
Read MoreCRM and the Strategic Planning Process
[ad_1] Strategic planning is used in many ways. When I was in commercial banking years ago, one bank I worked for had a department called Strategic Planning. I was inclined to make a move to this area because I thought they were involved in mergers and acquisitions and other strategic corporate initiatives. In fact, the
Read MoreAccounting CRM Software – Why You Must Prefer Open Source
[ad_1] Implementing Accounting CRM Software in the company is a challenging task. You need to consider many factors including price, feasibility and cost involved in hiring and training the staff for new software. You also need be very smart while selecting the type of CRM. Basically accounting packages are of two types: Web based and
Read MoreHow Important is CRM to Your Business?
[ad_1] We all know it is important to know how your company is perceived by your customers or clientele. We also know that the level of customer satisfaction is directly proportional to how your business will do in the future. But as a manager or owner the magic question is: How do I measure this
Read MoreThe Art of Tracking Like Microsoft Dynamic CRM Software
[ad_1] To hunt is to be able to find something whether it is a large animal, a game bird or your car keys. Often times it takes a bit of tracking skill to be able to locate what it is your hunting. Tracking is the science and art of observing. It is the ability to
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